Our checkout is now powered by Payumoney for your added convenience, security and privacy. You can order and pay online by Visa, Visa Electron, MasterCard, American Express and Maestro cards or net banking.
Payumoney will process your payment card/net banking details in order to complete any purchase that you make through the Sarabhai Foundation website.
Shipping
Every care has been taken to ensure accuracy of description, specifications, and price of all products. However, these may change due to circumstances beyond our control. Sizes are given as a guide only. We supply only the latest editions of the books. All items are offered subject to availability. The information displayed is considered as an invitation, not as a confirmed offer for sale. The contract is confirmed upon supply of goods.
All the completed orders will be dispatched by Indian Speed Post only within two working days from the date of placing the order. The buyer will be informed by an email, the date of shipment with Indian speed post receipt number which could help them to track the status of the shipment at Indian Speed Post website www.indiapost.gov.in.
Expected Delivery of the shipment:
In India – Between 10 am to 6 pm within 72 hours from the date of shipment.
Outside India – within 15 to 18 days from the date of shipment.
Shipping charges will be paid in addition to book charges as the amount agreed upon by the seller at the time of purchase for domestic and international buyer.
If a material is lost during shipping the total cost including shipping will be refunded.
Refund / Returns / Exchange
Cancellation of your order could be done within 48 hours of placing the order. In case of cancellation, full amount collected would be refunded with in three working days from the date of order cancellation. The refund will be credited back to same account from the payment was made as peer the mode selected by you
Once the shipping are transited the order will not be cancelled and hence not refundable.
If any of our items are found defective, incorrectly supplied from the original order or it has been damaged in transit, kindly inform us immediately within 24 hours of receipt and after receiving our confirmation please return to us. We will exchange the damaged/defective item on its receipt at our expense.
Please note that when returning an item, the parcel is your responsibility until it reaches us. We recommend that you ask your Post Office for a proof of posting (available free of charge). This guarantee does not affect your statutory rights.
If you would like further information regarding the products or delivery options, please telephone our Customer Services team on 91 79 2286 8172. Please note our opening hours are Thursday to Tuesday 10.15 -18:00 hrs. or mail to us at shop@calicomuseum.org.